Shipping policy

1. Order Processing Time

Orders are processed within 2-5 business days after payment confirmation. This includes verification, quality checks, and packaging by our fulfillment partners. Orders are not processed on weekends or holidays.

2. Shipping Origin

Please note that our products are shipped from international warehouses (including locations in China and other regions) via our fulfillment partners. This allows us to offer competitive pricing, but it also means shipping times are longer than domestic US retailers.

3. Shipping Destinations

We currently ship to:

United States (all 50 states)
[other countries, if applicable]

4. Estimated Delivery Times

Shipping Method	Estimated Transit Time
Standard Shipping	7-20 business days
Expedited Shipping (if offered)	5-12 business days

Total delivery time = processing time + transit time. Delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather, or high order volumes, especially during peak seasons (holidays, sales events).

5. Shipping Costs

Standard shipping: $[X.XX]
Free shipping on orders over $[XX]
Exact shipping costs are calculated at checkout based on destination and order weight

6. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2-5 business days for tracking information to update after it's first issued, as packages transition between international and domestic carriers.

7. Customs, Duties, and Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We are not responsible for delays caused by customs processing.

8. Delayed, Lost, or Missing Packages

If your order hasn't arrived within the estimated delivery window, please contact us at mystichubllc@gmail.com before filing a dispute. We'll work with our fulfillment partner to locate your package, and if it's confirmed lost, we'll offer a replacement or refund.

9. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If you notice an error, contact us immediately — once an order enters processing, we may not be able to change the address.

10. Split Shipments

If your order contains multiple items, they may ship separately from different warehouses and arrive at different times. You will receive a tracking number for each shipment.